Straight answers

Always in the same order: you describe the need, we visit the premises free of charge, then the quote details every task with its frequency and time slot. Nothing is ever billed before anything is signed.

The regular contract suits premises in use all year round: scheduled visits at a fixed frequency, monthly billing, quality checks. The one-off job answers an isolated need — end of works, restoration, deep clean — priced individually.

Yes, it is built into our organisation: nights, weekends and holidays so as not to disturb your operations, plus a 24/7 emergency line for the unexpected.

No. Most of our business clients give us access: the key handover follows a procedure agreed at the start, and the report tells you what was done.

Yes: the business carries professional liability insurance covering any damage that might occur during a job. The staff are furthermore trained and declared.

Yes, for one-off jobs at home: deep cleans, end of tenancy, before or after a move. The details — including the tax credit question — are on our page for private homes.